Privacy Policy

Last Updated: 19th August 2024

Grey Parrot IO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application USSDhub (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information:

  • Name: We collect your name when you register for an account.
  • Email Address: We collect your email address to manage your account and communicate with you.
  • Usage Data: We may collect information on how the Service is accessed and used and other diagnostic data.

Usage Data:

We may collect information on how the Service is accessed and used and other diagnostic data.

Use of Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain the Service: To operate and maintain our Service.
  • To Improve the Service: To understand and analyze how you use our Service and to develop new products, services, features, and functionality.
  • To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you. You can opt out of receiving these communications by following the unsubscribe link or instructions provided in any email we send.
  • For Security Purposes: To detect, prevent, and address technical issues, and to protect the security and integrity of our Service.

Disclosure of Your Information

  • With Your Consent: We may disclose your personal information with your consent.
  • For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The Right to Access: You have the right to request copies of your personal information.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information below.

Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by alerting you prior to signing in and via email. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

No. 3 Wisdom Street
Glory Hills, West Frafraha
Accra

business@greyparrot.io